Returns & Exchanges

We want you to be fully satisfied with your post-chemical wellness journey, which is why we offer a 30-day return window for unopened and unused products. If your order doesn't meet your expectations, our team is here to help facilitate a smooth return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Carefully pack the items in their original, unopened packaging to ensure they are protected during transit and include a copy of your packing slip.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please note that original shipping fees are non-refundable.

• 4.
  Receive Your Refund

  Once our lab inspects the returned items, we will process your refund to the original payment method within 5-7 business days.